Privacy Policy

Last Updated: September 7, 2026

TORVANE ("TORVANE," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or interact with our services, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order details

• Account information

• Device and browser information

• IP address

• Website usage information

• Information you provide when contacting customer support

We do not intentionally collect sensitive personal information unless it is necessary to provide a service or required by applicable law.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Provide shipping and delivery services

• Communicate with you about your orders

• Provide customer support

• Process returns, exchanges, and refunds

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Send marketing communications when permitted by law

• Maintain website security

• Comply with legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and provide relevant advertising.

You may be able to control cookies through your browser settings and, where applicable, through our cookie or privacy preferences.

4. Sharing Your Information

We may share information with service providers that help us operate our business, including:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Website and analytics providers

• Marketing and advertising providers

• Customer service providers

• Fraud prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or services.

We do not sell your personal information for money. Where applicable law gives you rights concerning the sharing or use of personal information for targeted advertising, you may exercise those rights through the privacy controls available on our website.

5. Payment Information

Payments may be processed through third-party payment providers. TORVANE generally does not receive or store your complete payment card number when payment is processed by a third-party payment provider.

Payment information is handled according to the applicable payment provider's privacy and security practices.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you promotional emails or other communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the communication or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide requested services.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have certain privacy rights, including rights to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of certain data sharing or targeted advertising

• Opt out of marketing communications

• Request information about how your personal information is used

To exercise applicable privacy rights, contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to online data collection.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services. TORVANE is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us:

TORVANE
307 Pecan St
Clifton, TX 76634
United States

Phone: +1 732-356-8900
Email: SUPPORT@TORVANE.STORE